PIANO SYNERGY Policy

1. PAYMENT

All monthly fees are due on the first lesson of each month. The method of payment is either cash or a personal check. If the check is bounced for any reason, the student is responsible for all the fees charged by our bank.

2. CANCELLATIONS/RESCHEDULING

Advanced notice of at least 24 hours is required if the student is unable to attend his/her scheduled lesson. We will make our best effort to either reschedule the lesson to a different day and time or adjust the fee. If not notified in advance, we will be unable to adjust/refund the fee for the missed lesson or to reschedule it.

If the teacher has to miss a lesson, we will either reschedule the lesson or adjust the fee.

If a student no longer wishes to continue his/her lessons at Piano Synergy, a one-month advance notice is required.

3. ATTENDANCE

We strongly encourage parents to be involved in their child's music education. We welcome parents to be present during lessons and to monitor their child's practice at home in order to achieve the best results possible.

 

COVID-19 UPDATE

Keeping everyone safe is our top priority—here are a few of the things we’ll be doing differently:

  1. All students and visitors as well as ourselves are required to wear a mask inside our studio.
  2. Upon entering, please sanitize your hands with a provided sanitizer.
  3. We are monitoring our health - for our safety and yours.
  4. Please monitor your health as well. If a student or any visitor is unwell, please stay home and substitute in-person lesson with the online one. Our usual 24-hour notification policy will not apply in this particular case.
  5. Questions? Call us for more information.